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Catholic Charities of Southern Nevada

Giving help and hope to people in need, regardless of race, religion or creed.

Careers At Catholic Charities of Southern Nevada
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Catholic Charities of Southern Nevada is a drug free and equal opportunity employer.  We offer an excellent benefits package including insurance benefits, paid time off and retirement plan. All employees must successfully complete a drug test and background check prior to employment. 

Chronic Homeless Case Manager

Department: Social Services
Location: Las Vegas, NV

About Catholic Charities of Southern Nevada

Since 1941, the mission of Catholic Charities of Southern Nevada (CCSN) has been to serve our community's most vulnerable men, women, and children. This leading community resource offers help and hope with dignity as it strives to meet the diverse needs of men, women and children in Southern Nevada. Through the generosity of foundations, grants, organizations and individual donors, CCSN operates 15 programs providing support to more than 4,200 people daily and encompassing four core areas: Family Services, Food Services, Immigration and Refugee Services and Homeless and Housing Services. CCSN also operates the largest Meals on Wheels program and Emergency Shelter Services in Southern Nevada. For additional information, please visit

Position Summary

The Case Manager provides ongoing support and expertise through comprehensive assessment, planning, implementation, and overall evaluation of individual client needs.† Responsible for conducting assessments for homeless clients to create a client centered individual service plan which identifies supportive services needed to transition to an independent life.† Additionally responsible for the necessary follow up with local agencies to assure needed services are initiated and continue as planned.

Essential Responsibilities

  • Conduct assessments to identify the assistance needed and develop individualized service plans for each client.
  • Maintain awareness of potential resources in the community and make proper referrals.
  • Follow through with referrals made to various agencies to ensure the reasonable outcome of the referrals.
  • Identify clientís eligibility to various housing, employment, substance use, nutritional assistance or other applicable programs available in the community and provide appropriate program guidelines to clients.† Complete a range of required program related documentation utilizing a range of computer programs and data collection systems.
  • Meet with clients regularly to ensure goals are being met.† Document case notes accordingly.
  • Protect all confidential information, company property and electronic data.† Comply with safety rules.
  • Other related duties as directed.

Knowledge, Skills and Abilities

  • Must be computer literate and possess effective written and verbal communication skills.
  • Ability to work independently or with a group.
  • Must have a strong sense of focus and must be task-oriented and non-judgmental with a clear sense of personal boundaries.
  • Must have a respect for confidentiality involving both clients and employees.
  • Ability to work in a variety of settings with culturally diverse groups.† Ability to be culturally sensitive and appropriate.
  • Must be able to manage personal appointments and schedule, prioritize work and meet necessary deadlines.


  • Bachelorís degree in social service field from an accredited college or university preferred, or equivalent combination of education and experience.
  • Two years of full time professional level casework experience in a social service agency preferred.
  • Prior experience with homeless population required. Experience with chronically homeless men preferred.
  • Knowledge and adherence to Social Work or Counselor Code of Ethics.
  • Flexible schedule to work after hours and weekends.† Regular schedule will include either Saturday or Sunday each week.

Physical Requirements

  • Primarily works in office environment, but will also work throughout the agency and off site.
  • Ability to regularly communicate with clients, co-workers and supervisors.
  • Ability to operate and use office equipment, especially computer, keyboard and mouse.
  • Ability to continuously sit and/or stand.† Ability to walk continuously if needed and climb stairs as needed.
  • May occasionally lift up to 25 pounds.

Catholic Charities of Southern Nevada offers an excellent benefits package including insurance benefits, paid time off and retirement plan.

CCSN is a drug free and equal opportunity employer. All employees must successfully complete a drug test and background check prior to employment.

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